ABB increases revenue with accurate data
ABB service technicians find themselves without reliable internet access during service calls. The technicians need to view and enter information related to the service call. ABB customized Pulsar to create a custom app with a user-friendly dashboard. The app provides quick access to customer information, service call status, work order time, expenses, and reporting. Additionally, the Pulsar web app has customized checklists to fulfill business requirements. ABB increases revenue by accurately capturing service call data and increasing technician productivity.