Fonterra optimizes workflow efficiency in the fields
Fonterra is the world’s largest exporter of dairy products, owner of a significant portfolio of brands in Asia Pacific, and a partner to many of the world’s leading food companies
Fonterra’s sales reps, area managers and product technicians often visit their suppliers on their farms. Those are typically located in remote areas with no network. The company’s key requirement was offline access to important objects like Supplier, Farmer, Product and Shareholdings.
Whilst onsite, employees can go over product information (videos and PDFs) with the farmer, log details about the visit and kick off the workflow for the next visit.