Salesforce and Luminix expand their Platinum ISV partnership to streamline Click Field Service Edge (FSE) to Salesforce Field Service (SFS) migration

In an era where technology rapidly evolves, businesses face the challenge of adapting to new solutions that align with their operational needs. This is especially true for customers currently using Click Software Field Service Edge (FSE) as they transition to Salesforce Field Service (SFS) before the announced end of life of FSE in 2025. We are excited to announce Luminix, Inc. has become the exclusive Salesforce ISV partner recommended to clients who require Salesforce Field Service on Windows mobile devices. This announcement expands the on-going close collaboration between Salesforce and Luminix product teams to support mutual customers with the latest field service innovations. 

Pulsar by Luminix: Enabling Click FSE Transition to SFS 

At the heart of this partnership is Luminix’s application, Pulsar, the market-proven Salesforce Field Service (SFS) solution available for the Windows platform. Pulsar natively supports Windows mobile devices such as TOUGHBOOK® rugged devices and Surface tablets, as well as iOS and Android mobile devices. Pulsar is more than just an application; it is a comprehensive solution with features designed to make the transition as seamless and efficient as possible. 

Tailored for Windows 

Unlike other solutions based on emulators or other difficult to support approaches, Pulsar for Windows is a native application available on the Windows store. Pulsar offers a familiar and intuitive interface that aligns with the Windows user experience, reducing the learning curve, minimizing on-going maintenance costs, and allowing teams to have the same features and functions on Windows as on other mobile device platforms supported by Salesforce. 

Seamless Integration with Salesforce Whether Online or Offline 

Pulsar’s integration with Salesforce is seamless, ensuring that all the powerful features of Salesforce Field Service are at your fingertips even when operating offline. Whether it’s managing work orders, scheduling, or inventory management, Pulsar makes it all accessible ensuring continuous productivity.

Outstanding Support and Assistance with Customization

Luminix is committed to providing unparalleled support. This includes dedicated customer service, regular updates, and assistance with customization to meet your specific business needs. Our team at Luminix understands the nuances of Salesforce Field Service and is equipped to offer market-leading solutions that enhance efficiency and productivity.

A Commitment to Innovation

Luminix’s partnership with Salesforce is rooted in collaboration and a commitment to innovation. Both companies’ product teams regularly interact to review technology roadmaps and align releases to ensure Pulsar users have full access to new Salesforce features. With the discontinuation of Click Software, we understand the challenges organizations may face as they transition to SFS. Pulsar is not just a stop-gap solution; it’s a step towards future-proofing your business operations. Our ongoing development and releases ensure that Pulsar remains at the forefront of technology, offering the best-in-class service.

Embracing the Future with Confidence 

The transition to a new SFS solution need not be daunting from companies using Windows mobile devices. With Luminix’s Pulsar app, Windows mobile users have a reliable, efficient, and user-friendly solution. Our expanded, exclusive partnership with Salesforce signifies a new chapter where businesses can embrace change confidently, knowing they have the right tools and support to thrive in a dynamic digital landscape.  

Stay ahead of the curve with Luminix and Pulsar and transform the way you manage your field service operations. Your journey towards a more efficient, tech-savvy future begins here. 

Follow Us for More Exciting Updates!

For more information about how Pulsar can streamline your Salesforce Field Service operations or to request a demo, please visit our website or contact our dedicated support team at